Returns & Refunds Policy

Every purchase comes with a 30 day money back guarantee that begins on the day that your order is delivered. If for any reason you are not satisfied with your Product and wish to return it, please contact our Customer Service team at support@talikacosmetics.com with your order details to receive return instructions.

 

Please note that any free items that were included with your order need to be returned with the product in order to receive a refund.

 

Will will refund the original form of payment used to place the order. Please note that we cannot process a refund to any other form of payment. We will process a refund of the purchase price paid for the returned products, less any shipping charges within 14 days of the date that your return was received. You should see the refund on your statement within the following statement cycle. Returns after the Holiday Season may require longer processing times.

Please be advised that return shipping and any related fees are the responsibility of the customer. Returns must be postmarked within 7 business days of the date that return instructions were provided.  

 

You have a legal obligation to take reasonable care of the Products while they are in your possession. If you fail to comply with this obligation, we may have a right to claim the cost of any deterioration from you.

If any product you order is damaged or faulty when delivered to you, please reach out to our Customer Service team within the 30-day money back guarantee timeframe to request a replacement or refund. If you elect to be refunded, the price of the product shall be refunded to you in full, including the cost of delivery. If you choose to have a replacement sent, if the original shipment needs to be returned, we will provide a postage paid label. Please note: if you believe a product was delivered damaged or faulty, you must inform us using the returns process set out under the paragraph above while the guarantee is still active.

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